Similan Diving Safaris Co., Ltd. shall be construed to comprise "the Company", as well as all their affiliates, officers, agents, employees, workers, directors and representatives.
1. Where the customer is negligent or irresponsible, and causes any damage to, or loss of property and equipment belonging to the Company, the customer shall recompense the Company in full, to the current market value of any loss or damage.
2. The customer undertakes to be physically, emotionally and mentally prepared and fit to participate in the activities they have signed up for. Any resultant injury or discomfort borne out of any unfitness shall not provide any ground for complaint or refund.
3. Similan Island Liveaboards and Burma liveaboards: The Client may prohibit an individual's participation on a dive(s), where they are physically, mentally or emotionally unfit to dive, demonstrate a distinct lack of respect for National Marine Park rules and regulations, handle or harm marine life, consume alcohol between dives, or fail to abide by general international safe diving standards and practices.
1. The Company reserves the right to modify, delay and/or cancel diving arrangements where the remoteness or inaccessibility of the diving destination, local custom, Acts of God (including fire, flood, earthquake, storm, hurricane or other natural disaster), war, political unrest and other hostilities (regardless of whether war is declared), or other technical difficulties cause the arrangements to become unsafe, perilous and/ or impracticable.
2. Where adverse weather conditions prevail, making it dangerous or inadvisable for customers or the boat to land on and enter port, the Captain shall reserve the right to delay or postpone sailing until more favorable conditions prevail. This may involve an adjustment to the itinerary, which may result in a cancellation of landing in a certain port, and/or the re-sequencing of island visits.
1. The Company will refund all money paid by the customer where the Company itself cancels a trip or course, other than for reasons set out above; the Company shall not accept any financial responsibility for any itinerary changes or cancellations resulting from circumstances outside of the Company's control, such as, but not limited to, those stated above. In the case of a refund, transfer fees will be deducted from the refund.
2. If a customer requires emergency evacuation and the boat must return to land, the Company shall not accept any financial responsibility for any ensuing itinerary changes.
3. A 30% deposit must be paid on the net published selling price of each course or trip before the booking can be fully confirmed.
4. This deposit is non-refundable when a cancellation is made less than 10 days before the time the trip or course is due to depart and no show on the day. (except e.g. medical reasons)
5. The outstanding 70% must be paid in full to the Company before the time the trip or course is due to commence. The outstanding amount will also be non-refundable where a cancellation is made less than 24 hours before the time the trip is due to depart, or the customer is a no-show on the day.
6. Where a cancellation is made more than 10 days before the time the trip is due to depart, the deposit will be refunded (e.g. medical reasons), and the Company will refund the outstanding 70%, if already paid.